1. Define Your Ideal Candidate Profile Create a clear picture of the skills, experience, and cultural fit you're looking for before starting the recruitment process. This helps target the right candidates from the start. 2. Implement a Robust Screening Process Use a...

Cracking The Code: A Data-Driven Guide To The Hispanic Market
by MAURICIO DELGADO. Data analytics is essential for marketers to understand and engage their target audiences. This is especially true when reaching distinct customer segments or attempting to broaden reach into new ones. For businesses serving — or seeking to serve...
READ MOREMulticultural Identities: The Overseas Chinese Consumer
The overseas Chinese community often embodies a “hybrid self,” seamlessly navigating between Eastern roots and Western influences. This dual identity fosters a...
Diversity In Customer Experience: What, Why And How
Developing a diverse and inclusive culture not only forms a team that reflects the marketplace, but creates an environment where employees bring their whole selves to work –...
Apply These 7 Tips To Reflect Real BIPOC Voices In Brand Marketing
How can advertising and marketing teams create realistic promotional ad campaigns or product or service information that gives a proper voice and shares the accurate story...
People Of Color Get So Used To Discrimination In Stores They Don’t Always Notice Bad Customer Service
By Samantha N. N. Cross | Stephanie Dellande | Sterling Bone The big idea People from underrepresented ethnic and racial groups tend to rate poor customer service less...
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