Refund Policy

Effective Date: October 15, 2024

At InterCultural Voices™, we are committed to delivering high-quality resources and services to support your business journey. We understand that clarity and transparency in our refund policy are essential, so we’ve outlined the details below for both digital products and private coaching sessions.

Refund Policy for Digital Products

Due to the nature of digital products and instant access upon purchase, all sales are final. We do not offer refunds, exchanges, or cancellations for digital products once the transaction is complete. Please carefully review all product details and ensure it meets your needs before purchasing.

If you have any questions about a product prior to purchasing, please contact us at: concierge(AT)profitableempires(DOT)com. We are happy to provide further clarification or answer any inquiries you may have.

Refund Policy for Private Coaching Sessions

Private coaching sessions are eligible for a refund within 3 days of purchase, provided that no session has been booked during that period. Sessions must be booked within 90 days of purchase. Once a session is booked, no refunds will be issued.

• Session Rescheduling: You may reschedule your session up to two times, provided that each reschedule is made at least 48 hours in advance of the originally scheduled session. Rescheduling requests made within 48 hours of the session will not be accepted, and failure to attend without proper notice will result in forfeiture of the session.
• Expiration: All coaching sessions expire 6 months after the date of purchase. No refunds will be issued after this period, and any unused sessions will be forfeited.

If you need assistance with rescheduling or have concerns about your coaching session, please reach out to our support team for help.

If a session has already been delivered, no refunds will be granted. This includes instances where the coaching session has been completed, whether in-person, via video, or through Voxer.

No Guarantees or Promises of Specific Results

Coaching services are intended for informational and educational purposes only. They do not constitute legal, financial, medical, or psychological advice. Results may vary. Individual results depend on a variety of factors, including your background, experience, level of effort, business conditions, and market variables. We do not guarantee that you will achieve any particular outcomes or success.

No refunds will be issued based on dissatisfaction with outcomes or results, as we are unable to control the implementation and application of the material provided.

Refund Dispute Process

If you have any questions or concerns regarding this policy, we encourage you to contact us at concierge(AT)profitableempires(DOT)com. In the event of any disputes regarding this policy or your purchase, we are committed to resolving the issue fairly and efficiently.

Refund disputes will be handled on a case-by-case basis, and all refund decisions are final and made at the discretion of Profitable Empires™.

Thank you for your understanding and continued trust in InterCultural Voices™.  We strive to offer the best products and services that support your business journey.