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By Ozge Koca Many companies are striving to become more customer centric. They have set up numerous ways of listening to their customers at multiple customer journey touchpoints. However, few have built effective ‘close the loop’ or feedback response mechanisms into...
READ MOREUnited States President Joe Biden signed anti-hate crime legislation on Thursday directing federal law enforcement to address a rise in violent attacks against Asian...
By Sandy Cross What do you think of when you hear the words “diversity” and “inclusion”? Many people use them almost interchangeably, but though...
By FOX13Memphis.com News Staff Memphis, Tenn. — FedEx announced a $1 million grant for a new program the company said will be used to help women and people of color expand...
By Melissa Pandika Starting a business is hard for anyone, but it comes with additional challenges for BIPOC founders. Both the cost and lack of access to capital take an...
By Shant Shahrigian Harris confirmed that she’s “the last person in the room” when President Biden makes an important decision, including his recent move to withdraw U.S....