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12 Tips for a Positive Customer Experience

12 Tips for a Positive Customer Experience

Entrepreneurship

by Dr. Stephanie Parson In this article, Dr. Parson gives us some great tips on how to create unforgettable customer experiences. It has been said that positive customer service has the following characteristics: it is a surprise to the customer, it is greater than...

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How to Capitalize on Multicultural Marketing Opportunities

How to Capitalize on Multicultural Marketing Opportunities

Entrepreneurship

by Gerri Knilans Not long ago, prospects and customers were a more homogenous group, often located in the communities and surrounding areas in which they lived and worked....

5 Black-Owned Companies in Asia That You Should Know About

5 Black-Owned Companies in Asia That You Should Know About

Entrepreneurship

Black entrepreneurs are growing daily and making a significant imprint in world economics. Their businesses can be found, not just all over the United States, but all over...

The Advantages of Multiculturalism in the Workplace

The Advantages of Multiculturalism in the Workplace

Diversity, Entrepreneurship

By Kimberlee Leonard Multiculturalism brings together a diverse set of cultures and ethnic backgrounds in the work environment. Whether people are from various socio-ethnic...

Impact Of Ethnic Diversity And Multiculturalism In Corporate Culture

Impact Of Ethnic Diversity And Multiculturalism In Corporate Culture

Entrepreneurship

by Sudipto Das Over the past 200 years, the country that has possibly witnessed the maximum number of immigrants is the United States of America. And it may not be a...

13 benefits and challenges of cultural diversity in the workplace

13 benefits and challenges of cultural diversity in the workplace

Diversity, Entrepreneurship

by Katie Reynolds As national politics and discourse seem to grow more inward-looking and divisive across America and Europe, successful businesses must continue to think...

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